Privacy Policy Effective Date: April 2, 2025 Ruckus Café is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Ruckus Café Ordering App (“the App”). By using our App, you agree to the terms of this policy. 1. Information We Collect When you use the App, we may collect the following types of information: Personal Information: Name, email address, phone number, and payment details when placing an order. Order Information: Items you’ve ordered, frequency, preferences, and pickup details. Device Information: Device type, operating system, app version, and usage patterns (for analytics). Location Data (Optional): To provide accurate pickup info or store recommendations. 2. How We Use Your Information We use your data to: Process and fulfill orders Send order updates and promotional messages Improve app performance and user experience Provide customer support Send you updates on special events, promotions, or loyalty offers (with your consent) 3. Sharing Your Information We do not sell your information to third parties. We may share data only with trusted service providers (such as payment processors or app platforms) strictly for purposes like: Order processing Payment transactions App analytics and performance tracking These partners are required to maintain the confidentiality of your information. 4. Data Security We implement industry-standard safeguards to protect your personal data. While no system is 100% secure, we strive to protect your information from unauthorized access, use, or disclosure. 5. Your Choices Opt-Out: You may opt out of marketing messages at any time through your app settings or by contacting us. Account Deletion: To request deletion of your data, email us at [insert contact email]. 6. Children’s Privacy The App is not intended for children under 13. We do not knowingly collect personal information from children under 13 years of age. 7. Changes to This Policy We may update this Privacy Policy periodically. Updates will be posted in the App and on our website. Continued use of the App after changes means you accept the updated terms. 8. Contact Us If you have any questions about this Privacy Policy or how we handle your information, please contact us: info@ruckuscafe.com Ruckus Café